Purchase process

 

At Chronologie, you can find a large collection of luxury watches, which we obtain through an extensive, global network of authorised dealers and respected wholesale distributors.

 

To assist with your search, we have categorised our watches primarily by brand. The various filters will help you refine your search according to various characteristics and quickly identify the watches you are most interested in. In case you are looking for some particular watch model, you can use the “search” window on the top right corner.

 

When you make your final decision, your order proceeds according to the availability of the product. Once the transaction has been processed, your watch is immediately dispatched, fully insured, and delivered by our courier partners. For any orders sent within the European Union, Chronologie assumes the shipping cost, without any charge to the customer. When your order has been registered in our systems, you will receive a confirmation email stating the details of your order.

 

If you do not receive a confirmation email shortly after the completion of your order, you should contact us immediately, as there may be some problem with the contact details you have entered during the process. We cannot be held responsible in case we are not able to contact the customer due to them having entered their contact details incorrectly. In the event that there arises some complication with your order, you will be immediately notified by email, or phone if you have provided us with a contact number.

 

At Chronologie, we are committed to delivering high quality customer service, but we cannot be held legally responsible for any misstated prices or product specifications, and we cannot guarantee that there will not be any service interruptions affecting our website or any human mistakes during the online setting or updating of a product’s price. We will however make every effort to resolve any such case in the best possible way.

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